Data Controller

Promaconte Joinery Studio, located at 22 Via dei Fabbri, 35122 Padua, Italy, is the data controller responsible for your personal information. Enquiries regarding data protection should be sent to [email protected].

We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Italian privacy legislation.

Data We Collect

We collect names, email addresses, telephone numbers, postal addresses, and project details when you contact us, request quotations, or enter into contracts. Technical data including IP addresses and browser type may be collected via essential website cookies.

Payment information is processed by our banking partners and is not stored on our servers. We retain project correspondence and contract documents for the duration required by Italian tax and commercial law.

Purpose of Processing

Your data is used to respond to enquiries, prepare quotations, fulfil contracts, provide aftercare, and comply with legal obligations. We do not use your information for automated decision-making or profiling.

With your explicit consent, we may send occasional newsletters about workshop events and new material offerings. You may withdraw consent at any time.

Data Sharing

We share data only with service providers necessary to fulfil contracts: couriers, stone fabricators, and installation subcontractors bound by confidentiality agreements. We do not sell personal data to third parties.

Data may be disclosed to authorities when required by law. International transfers outside the EEA are not part of our standard operations.

Your Rights

Under GDPR you have the right to access, rectify, erase, restrict, and port your personal data, and to object to processing. You may lodge a complaint with the Garante per la protezione dei dati personali.

To exercise your rights, contact [email protected] with proof of identity. We respond within thirty days as required by law.

Retention

Enquiry data not leading to a contract is deleted after twenty-four months. Contract and financial records are retained for ten years in accordance with Italian fiscal requirements. Cookie consent preferences are stored locally in your browser until cleared.